Data Protection Law Change on 25th May 2018
We want you to feel comfortable with the privacy of your personal information. This policy is provided to inform you on how we use and protect the information that you provide to us through email, telephone conversations or face to face and any other mean we interact with you.
As a data controller of your personal information, Andover Forktruck Services Ltd is committed to protecting and respecting your personal information. We promise not to sell your data and to give you ways to manage and review your contact preferences at any time.
Andover Forktruck Services Ltd is unable to provide you with our products and services if you do not provide certain information to us, therefore we collect the following information from you when you request a quotation and later become one of our customers: name, address, email, phone numbers (landline and mobile).
Or when you provide us with a credit account and become one of our suppliers: name, address, email, telephone numbers (landline and mobile), and bank details.
Andover Forktruck Services Ltd uses your personal information to fulfil your requests for products and services, to pay invoices you have provided us with, and to maintain your details. This will be to achieve a smooth working relationship between us.
Andover Forktruck Services Ltd will not sell or rent your personal information to anyone. However, we will send your personal information to specific third parties in order to fulfil our obligations to you. For example, if we need to send your details to a recognised training body who provide certification.
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
You are responsible for your contact information to us and you should notify us immediately of any unauthorised use of your emails, for example.
We will keep your personal information for as long as we have reasonable business needs, which include managing our ongoing relationship with you. Thereafter we will keep your personal information in line with legal and regulatory requirements or guidance.
You have the right to receive a copy of the personal information we hold about you at any time. Please contact us in writing at Andover Forktruck Services Ltd,
3 North way, Walworth ind est, Andover, Hampshire, sp10 5az
or by email [email protected].
You have the right to question any information we have about you that you think is wrong or incomplete. Please contact us if you want to do this and we will take reasonable steps to check its accuracy and correct it.
You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’, and ‘right to erasure’, or the ‘right to be forgotten’.
There may be legal or other official reasons why we need to keep or use your data, but please tell us if you think that we should not be using it.
You can update your contact preferences at any time by contacting us ([email protected]). If you withdraw your consent, we may not be able to provide certain products or services to you. If this is so, we will tell you.